We’re Here When You Need Us
Your payments should run smoothly – and when something comes up, so do we. Harlow’s merchant support team is available to help you resolve issues, answer questions, and keep your business moving.
Whether you’re troubleshooting a terminal, have a question about your rates, or need help navigating your account – fill out the form below and a member of our team will be in touch shortly.
Terminal & Equipment Support
Having trouble with your POS system or payment terminal? Our team will walk you through any hardware or setup issue, fast.
Billing & Rate Questions
Questions about your processing fees, statements, or surcharge settings? We’ll review your account and make it right.
Account & Transaction Help
Need help with a specific transaction, chargeback, or account update? Reach out and we’ll handle it directly.
Submit a Support Request
A Harlow representative will respond within 1 business day.
Prefer to reach us directly?
Call us at +1 888-427-5691 or email us at [email protected]